Privacy Policy

Last Updated: November 28, 2025

1. Introduction

Glitch Crate ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from glitchcrate.com.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, shipping address, payment information, and phone number
Order Information: Products purchased, order history, and transaction details
Device Information: Browser type, IP address, time zone, and cookies
Usage Information: Pages visited, products viewed, and referral sources

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your orders
Screen orders for fraud or other risk factors
Provide customer support
Improve our store and user experience
Comply with legal obligations

4. Information Sharing

We share your information with third parties only as necessary to fulfill your orders, including:

Payment processors (Stripe)
Shipping and fulfillment partners
Service providers (hosting, analytics)
Legal authorities when required by law

5. Data Retention

We retain your order information for our records unless you request deletion. Other personal information is retained only as long as necessary to provide our services.

6. Your Rights

As a user, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to our processing of your data
Request data portability

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

8. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For questions about this Privacy Policy, please contact us at privacy@glitchcrate.com